Responsible gambling

At Banff Casino, we are committed to providing a safe and enjoyable gaming experience for all our players. We understand that problem gambling can affect anyone, and it's essential to be aware of the signs and seek help if needed.

Recognizing Problem Gambling Signs

You're spending more money than you can afford on gaming.
Your relationships with family and friends are being affected by your gaming habits.
You're using credit cards or loans to fund your gaming activities.
You feel anxious, irritable, or depressed when unable to gamble.

Responsible Gambling Tools at Banff Casino

We offer a range of tools to help you manage your gambling responsibly:

Deposit Limits: Set limits on the amount you can deposit into your account daily, weekly, or monthly.
Loss Limits: Control how much you lose in a single session.
Time-Outs: Temporarily block access to your account for 24 hours to several weeks.
Self-Exclusion: Exclude yourself from gaming entirely for six months to permanent.
Reality Checks: Receive regular reminders of your balance and time spent playing.

Support Organizations

For those who may need additional support, we provide links to international and Canada-relevant resources:

ConnexOntario
Gambling Help Online Resources
Gamblers Anonymous

We also encourage players to assess their own gambling habits using self-assessment tools available on our website. Our aim is to ensure a safe gaming experience for all players.

Important Information

Please note that only one account per player is allowed, and accounts may be restricted or suspended if necessary. We take responsible gaming seriously and work with international support organizations to provide aid whenever needed.